Connecting an AI Assistant to Impact

Guide and support. Draft 13 November 2026

1. What It Is

With the AI assistant connection you ask about your own club's data in Impact in your own words, in your own AI assistant such as ChatGPT or Claude. The assistant fetches the answer from Impact with your rights and tells it to you.

Examples of questions:

  • How much is owed to us in total, and how much of it is more than 30 days late?
  • How much of the A share fees is unpaid, and who has not paid?
  • Which competitions were played in July, and how many different players took part?

The connection only reads. It does not change data in Impact, send messages or make payments.

2. Who It Is For

  • The manager of a golf club, golf society or union that uses Impact. The connection uses your own Impact account, and every answer is about the organisation you are signed in to as a manager.
  • There is no connection for players. A player's own rounds, handicap and competition entries are in the Impact app.
  • You need your own account with the AI assistant. The assistant is a third-party service that you use at your own cost and under its own terms.

3. Getting Started

  • Add Impact to your assistant. In ChatGPT, Impact is in the Plugins directory under the name Impact by XenGolf. In Claude, the connection is added under Connectors.
  • Approve the connection in Impact. The assistant opens a page in Impact that says which assistant is asking for a connection and for which organisation. Sign in to Impact as a manager if you are not signed in already. Every sign-in method of Impact works.
  • Return to the assistant and ask. A good first question is: What can I ask you about Impact?

Approve only a connection that you have just started yourself in your assistant.

4. What You Can Ask

The assistant can read the parts of Impact that your organisation uses:

  • Receivables and invoices: open and late receivables, and one customer's invoices and payments.
  • Share fees and billing runs: the unpaid fees of a share series, the state of a billing run, what a run invoiced and what it left out.
  • Invoicing and sales: the amount invoiced in a period with its VAT, and the payments received through Impact.
  • Share register: the owners of shares, shares without an owner, the list of shareholders and their votes.
  • Members and customers: member search and counts, and one person's details. For a golf society, the society's own member roster.
  • Competitions: the competition calendar, entries and waiting lists, the competitions that were played, their rounds and players.

Every answer says which organisation's data it is from and when it was read, and carries notes on what a figure does not cover.

5. What the Connection Does Not Do

  • It does not change, send or pay anything. Messages, invoices and changes are made in Impact.
  • It does not show another organisation's data.
  • It does not replace checking: the figures come from Impact, but the assistant's wording and conclusions are its own, and an AI can be wrong. Check important figures in Impact.

6. Ending a Connection

  • In Impact: Profile → AI assistant connections → End connection. The list shows every connection you have approved, when it was approved and when it was last used.
  • In the assistant: remove Impact in the assistant's own settings.
  • A connection ends by itself when you change or reset your password, when your account is deleted, when you are no longer a manager of your organisation, or when the connection has not been used for 400 days.

7. If Something Does Not Work

  • The assistant asks you to connect again. The connection has ended. Connect Impact again in the assistant's settings and approve the connection in Impact.
  • The approval page does not let you approve. You are signed in with an account that is not a manager's, or your organisation's connections are switched off. The page says which.
  • The assistant says that the organisation's connection is switched off. Connecting again will not help. Contact XenGolf.
  • The assistant says that a part of Impact is not in use. Your organisation does not use that part of Impact, so there is nothing to ask about it.
  • The assistant says that Impact did not answer. Try again in a moment.

8. Privacy and Terms

When you ask the assistant, Impact's answer goes to the assistant's provider. What data an answer can hold and what is kept about a connection is described in the privacy policy. The use of the connection is covered by the terms of use.

9. Contact

Support: info@xengolf.fi. Tell us your organisation, the assistant you use, what you asked and when. Do not send your password.